Winning Words and Ways
Submitted On 2009-02-03
Published monthly, and also issues periodic special reports. Helps readers "Learn More. . .Earn More!" Provides tips and strategies on communication, customer service, sales, and motivation. Begins with a lead article, and then provides shorter segments, often with links to relevant blogs or articles by Bill Lampton, Ph.D., "The Complete Communicator." Recent lead articles are "7 Ways to Make the Most of Your Voice," "Worst Communication Blunders of 2008," "Three More Ways to Control Your Stage Fright," and "How to Make a Sizzling First Impression." Newsletter encourages reader response, and frequently quotes highly professional replies. Content is benefit-centered, offering communication guidelines the author learned during two decades of management. Easy to read and practical, not theoretical.
People who want the "winning words and ways" the title indicates--that is, dedicated professionals.
communication, customer service, sales, motivation, stage fright, speech coach, coaching, self-talk,
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Bill Lampton, Ph.D.
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Testimonial for Winning Words and Ways
“Your newsletter goes way beyond helping a person at work--it truly helps a person who finds him/herself in the trenches and in the midst of change. It provides not only helpful suggestions on how to perform in the workplace but provides hope and peace of mind while promoting laughter, which is a de-stressor.”
--CD George, Administrative Analyst, Department of Procurement, City of Atlanta
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